Contact Us

Get in Touch

We're here to help! Whether you have a question about our products, need assistance with an order, or just want to share feedback, we'd love to hear from you.

Customer Service

Email: info@hebeiimportexport.com
Response Time: We typically respond within 24 hours during business days

Business Hours

Monday - Friday: 9:00 AM - 6:00 PM (CST)
Saturday: 10:00 AM - 4:00 PM (CST)
Sunday: Closed

Business Address

Hebei Import and Export Co.
64 Guangming North Street, Congtai District, Handan City, Hebei Province, China.

Frequently Asked Questions

How can I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this to track your package.

What is your return policy?
We offer a 30-day return policy on most items. Please visit our Return Policy page for full details.

Do you ship internationally?
Yes! We ship to many countries worldwide. Shipping costs and delivery times vary by location.

How do I change or cancel my order?
Please contact us immediately at info@hebeiimportexport.com. If your order hasn't shipped yet, we'll do our best to accommodate your request.

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We appreciate your business and look forward to serving you!